Terms & Conditions

1. Introduction

Welcome to Valerino Aromas (“we”, “our”, “us”). By accessing or using our website (the “Site”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use our Site.

2. Use of the Site

2.1 You agree to use the Site only for lawful purposes and in accordance with these Terms.
2.2 We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we believe that your use of the Site violates these Terms.

3. Products and Pricing

3.1 All products listed on our Site are subject to availability.
3.2 We reserve the right to change product prices at any time without notice.
3.3 We make every effort to display accurate product descriptions and images, but we cannot guarantee that product descriptions, images, or other content on the Site are error-free.

4. Orders and Payment

4.1 By placing an order, you confirm that you are legally capable of entering into binding contracts.
4.2 Orders are subject to acceptance by us. You will receive an email confirmation upon acceptance.
4.3 Payment must be made at the time of order via the payment methods provided on the Site.

5. Delivery

5.1 We deliver to addresses within the United Kingdom. Delivery to other locations may be available upon request.
5.2 Delivery times are estimates and not guaranteed.
5.3 Risk of loss or damage to products passes to you upon delivery.

6. Returns and Refunds

6.1 You may return unused and unopened products within 14 days of receipt for a full refund, excluding delivery charges.
6.2 To initiate a return, please contact us via the details provided on the Site.
6.3 Refunds will be processed within 14 days of receiving the returned products.
6.4 For defective or damaged products, please contact us immediately for a replacement or refund.

7. Intellectual Property

7.1 All content on the Site, including but not limited to text, images, logos, and trademarks, is the property of Valerino Aromas or its licensors.
7.2 You may not reproduce, distribute, or use any content from the Site without our prior written consent.

8. Limitation of Liability

8.1 To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of the Site.
8.2 Our total liability to you for any claim arising under these Terms shall not exceed the amount paid by you for the relevant product.

9. Privacy Policy

9.1 Your use of the Site is also governed by our Privacy Policy, which can be found here.

10. Governing Law

10.1 These Terms are governed by and construed in accordance with the laws of England and Wales.
10.2 Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

11.1 We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date.
11.2 By continuing to use the Site after changes are made, you accept the revised Terms.

12. Contact Us If you have any questions about these Terms, please contact us here.